Exchange & Refund Policy
We want you to love your purchase, but if something isn’t right, we’re here to help.
Refunds:
• You may request a refund within 10 days of receiving your order.
• Items must be returned in the same condition as received – unworn, unwashed, and with original tags attached.
• Refunds will be issued to your original payment method once the returned item has been received and inspected.
Exchanges:
• Need a different size? We’re happy to exchange your item if it is available.
• Items sent for exchange must also meet the same return condition requirements: original condition with tags.
How to Start a Return or Exchange: Please contact us with your order number and request details. We'll guide you through the next steps.
Privacy Policy
Welcome to Care and Chic by Mikki (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website careandchicbymikki.com, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”).
1. We Collect
We may collect personal information that you provide to us such as:
Name
Email address
Billing and shipping address
Phone number
Payment information
Purchase history
We also collect non-personal data such as:
IP address
Browser type
Device information
Site usage and navigation patterns (via cookies)
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Improve our website and shopping experience
Send marketing and promotional communications (only if you opt-in)
Detect and prevent fraud
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., USPS, FedEx)
Marketing platforms (if you opt-in to communications)
Legal authorities if required by law
4.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
5.Data Security
We use administrative, technical, and physical safeguards to protect your personal data. However, no online platform can be 100% secure.
6.Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct or delete your personal data
Withdraw consent for data processing
File a complaint with a data protection authority
7.Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
8.Children’s Privacy
We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it.
9.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have questions or concerns about this policy, contact us.